Agent
PHANTOM VSA
HARNEXA's flagship governed virtual sales assistant for CPG field visits.
PHANTOM VSA prepares CPG field visit context: account data, SKU velocity, promo compliance, proposed order lines, and next-best actions. The proposed order remains held at the human approval boundary.
Why it matters
It turns governance from a claim into an inspectable workflow: identity, risk class, approval status, audit rows, and CLEAR scorecard are visible.
How HARNEXA uses it
HARNEXA uses PHANTOM as the public proof surface and private demo workflow for governed agentic commerce.
FAQ
Questions this definition answers.
Can PHANTOM place orders by itself?
No. In public proof, PHANTOM proposes order lines and waits at the approval boundary.
Why start with CPG field sales?
It is a concrete workflow with account context, inventory, promo compliance, commercial value, and a clear human decision point.
Need these definitions mapped to a live commerce workflow, agent estate, or protocol-readiness path?
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